Returns
We do not accept return of any product. We make exception in the following case:
- Product will be replaced if it is spoiled and is reported with proper images
Cancellations
For pickles and spice powders:
- Can be cancelled only before we process it and dispatch for shipping.
- Orders already in shipping cannot be cancelled or refunded
For Batters:
- No cancellation for batters after order is placed
Refunds
Refund request will be accepted for below situations only:
- If the product is out of stock and the customer is not willing to schedule it for the next available day.
- If the order is not dispatched within 24hrs, after confirming the delay with the customer.
- Packaging/Spilling issues (only if it’s reported within 2 hours after delivery with proper images).
- If any item is missing from the order.
If you are approved, then your refund will be processed to your original method of payment, within 5-7 days.
Need help?
Contact us at info@ardrafoods.com or Call us at +919063667762 for questions related to refunds and returns.